Weekdays 9-17
Weekends 9-12
Welcome to DSS Hälsa. You can contact us on phone number: 08 – 4000 61 21, on weekdays 9 am -17 pm and 9 am -12 pm on weekends. If you need advice when our healthcare department is closed we refer you to 1177.
If you want to get in touch with us for emergency crisis support you can contact us on phone number: 08 -4000 61 21 all hours of the day.
If you are abroad you can contact us on phone number; + 46 8 4000 61 21.
Contact our Health Team if you have any health-related questions. All weekdays from 9-17 and weekends from 9-12
Telephone switchboard : 08-4000 6121
E-mail: sjukvard@dss-halsa.se
Contact our Customer Service Team if you have any questions about the insurance such as termination, policies, prices and insurance agreements. All weekdays from 9-16
Telephone switchboard : 08-4000 6122
E-mail: formedlare@dss-halsa.se
Our Sales Team is avaliable for questions regarding our insurance products
Telephone switchboard: 08-4000 6122
E-mail: foretag@dss-halsa.se
Contact the finance & invoicing team with questions regarding invoices, receipts and own expenses. Open every weekday 9:00 to 16:00. If you as an insured have received an approved outlay granted and paid for your visit to a care provider yourself, you can easily log in to My DSS, and upload your / receipts and documents.
For care providers, read our invoice requirements. It is important that these are followed for a fast and safe processing.
Telephone switchboard: 08-4000 6121
E-mail: fakturor@dss-halsa.se
For questions about data protection or your rights under the GDPR, please contact our data protection team.
E-mail: privacy.gdpr@ds-sundhed.dk
You have the opportunity to contact our DPO (data protection adviser) at the law firm Bech Bruun. Contact Bech Bruun every weekday between 9-16. For requests that contain confidential or sensitive information, we refer to this secure messaging feature here https://dpo.bechbruun.com/dsshalsa/